Thank you for choosing Haste Trading LLC for your air conditioning and refrigeration product needs. We strive to ensure that our customers are fully satisfied with their purchases. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

• Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please ensure the product is accompanied by the original receipt or proof of purchase.
• Return Period: Returns are accepted within 30 days of the purchase date. Unfortunately, we cannot process returns or exchanges after this period.
• Non-Returnable Items: Certain items, such as customized or special-order products, may not be eligible for returns. Please contact our customer service team for details.

2. Refunds

• Inspection Process: Once we receive your returned item, we will inspect it and notify you of the status of your refund. This process may take up to [number of days, e.g., 7-10] business days.
• Approval: If your return is approved, we will initiate a refund to your original method of payment. Refunds typically take [number of days, e.g., 7-14] business days to process, depending on your payment provider’s policies.
• Partial Refunds: In some cases, partial refunds may be granted if the item shows signs of use or damage not due to our error. Additional conditions may apply.

3. Exchanges
   If you receive a defective or damaged item, we will replace it at no additional cost to you. Please contact us with proof of the issue within 7 days of receiving the item to initiate an exchange.

4. Shipping

• Return Shipping Costs: Customers are responsible for the cost of shipping returned items unless the return is due to an error on our part (e.g., incorrect or defective item sent).
• Shipping Fees: Original shipping fees are non-refundable.
• Lost or Damaged Returns: Haste Trading LLC is not responsible for items lost or damaged in return transit. We recommend using a trackable shipping service or purchasing shipping insurance.

5. Contact Us
   For questions or assistance regarding returns, refunds, or exchanges, please contact us:

Haste Trading LLC
[email protected]
Opp. Al Jawhara Metro Hotel, Plot No. 119-200, Al Rigga, Deira, Dubai.
971 4 222 3133

Our team is committed to ensuring your satisfaction and will work to resolve any issues with your purchase promptly and efficiently.